Home / AI implementation and business automationOUR KEY SERVICE
AI that works
with your business.
Turn repetitive tasks and disconnected conversations into a clear, manageable workflow. Adlanzi implements AI around your business knowledge, your team and the way work actually gets done.
Discuss your project ↗01Start with a business problem, not a chatbot
The right starting point might be repeated sales questions, manual enquiry sorting, or information copied between tools. We map the workflow, identify where AI can help, and agree on what should stay with your staff. A focused first implementation makes the scope easier to test and improve.
02Customer enquiries and sales assistance
We design assistants that use approved business information to answer relevant questions, gather requirements and guide an enquiry to the next step. Our sales-workflow project includes catalogue-grounded responses, lead stages and staff takeover. It provides a practical foundation for discussing a similar workflow in your business.
03Knowledge, controls and human handover
An assistant needs a reliable source of information and a clear boundary for uncertain answers. We define what it can say, when it should ask a question, and when a team member should take over. Prices, availability, bookings and payments need authoritative data before an assistant can confirm them.
04Connect the workflow
Where your tools provide suitable interfaces, the scope can include passing qualified enquiries into a CRM, updating agreed records, or preparing a next action for review. We assess each integration before committing to it. Live WhatsApp or other messaging integrations depend on approved provider access and end-to-end testing.
05Pilot, measure and improve
We begin with representative test cases, including incomplete information, changed requirements and requests for a person. Together we agree on acceptance criteria, review the results and decide what is ready for live use. Provider usage, support and future changes are discussed as part of the proposal.
YOUR QUESTIONS
Before we
begin.
Can AI replace our whole sales or support team?+
Our approach gives staff useful assistance and control. We define tasks AI can support and keep judgement, exceptions and uncertain outcomes with people.
Can you connect WhatsApp to our CRM?+
We can assess that workflow and scope the integration. Availability depends on your CRM interfaces, messaging provider approval, business permissions and testing.
Do you promise a fixed cost saving?+
No. We establish the current workflow and agree on useful measures for the pilot. Results depend on the process, enquiry volume, data quality and adoption.